Which of the following is NOT a typical outcome of closing a case in OIMS?

• A. Create new case automatically
• B. Lock in records
• C. Archive related items
• D. Notify stakeholders

Answer: (A)

Closing a case finalizes and secures the case record, triggering standard post-closure actions. Once closed, records are locked to prevent edits, preserving the integrity of the final information. Related items and documents are archived so they’re preserved for long-term retention while reducing clutter in active workspaces. Stakeholders are notified to communicate that the case has been closed and the outcomes documented. Automatically creating a new case as a result of closing does not fit the closure workflow; it would start a new investigation rather than complete the current one.