Which must be entered within 3 business days after the contact?

• A. All clients and collateral contacts
• B. All clients only
• C. Collateral contacts only
• D. Office notes only

Answer: (A)

In OIMS, after any contact, you need a complete and timely record that includes everyone involved. The rule requires entering information for both the client and any collateral contacts within three business days. This ensures the case file reflects all parties who participated in the interaction and provides a full, auditable history for supervision and case planning. Recording only the client or only collateral contacts would leave part of the interaction undocumented, and focusing on office notes alone wouldn’t capture who was involved. By documenting both clients and collateral contacts within the 3-day window, you maintain an accurate, up-to-date record for ongoing management.