If a client fails to keep a visit after release from custody, within how many business days should a home contact be attempted?

• A. 5 business days
• B. 1 business day
• C. 10 business days
• D. 15 business days

Answer: (A)

The key idea here is timely outreach after a missed visit to maintain supervision and safety. After a client is released from custody, staff are expected to re-establish contact promptly if a scheduled visit is missed. Five business days is the recommended window to attempt a home contact because it provides a prompt but practical time frame to verify the client’s location, assess welfare, and re-engage them in the supervision plan without unnecessary delay.

Choosing a much shorter window, like one business day, can be logistically difficult in many cases and isn’t required by policy. Waiting longer, such as ten or fifteen days, increases the risk that the client’s noncompliance grows unchecked and welfare concerns go unaddressed. So, five business days strikes a balance between urgency and practicality, supporting timely re-entry into supervision and appropriate next steps if contact remains unsuccessful. Remember to document each contact attempt and pursue additional contact methods or escalation per policy as needed.