Describe the lifecycle of an incident in OIMS.

• A. Create incident
• B. Archive before creation
• C. Close before documenting
• D. Create incident, assign, document details, attach evidence, log actions, escalate as needed, close with resolution and outcome, archive

Answer: (D)

Describing how an incident moves through OIMS starts with creating the incident to formally record that something happened and to begin tracking it. Once created, it’s assigned to the appropriate staff so someone is responsible for handling it. The next step is documenting all relevant details—what occurred, when, where, who’s involved—and noting the context and potential causes. Attaching evidence and logging actions creates a verifiable trail of information and activities tied to the case. If the situation requires it, the incident is escalated to ensure it gets the right level of oversight and resources. When the work is complete, the incident is closed with a clear resolution and outcome, then archived for long-term retention and compliance. Skipping any of these steps or reversing the order would leave gaps in accountability and record-keeping, which is why this full sequence is the correct approach.